• Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Home
  • About
  • Forum
  • Design Studio
  • Upholstery Jobs
  • Newsletter
  • Sponsors

The Hog Ring

Auto Upholstery Community

  • Facebook
  • Instagram
  • Twitter

Tips for Repairing Another Trimmer’s Work

May 27, 2013 By Nadeem Muaddi

The Hog Ring - Auto Upholstery Repair - Convertible Top Repair

It’s not easy or fun to fix another auto upholstery shop’s botched work. Not only must you find a way to redeem sloppy craftsmanship, but you also have to contend with an angry customer – someone else’s angry customer.

In his latest “Interior Insights” article for Hotrod & Restoration Magazine, Harry Weimann discusses how to deal with these sticky situations.

Weimann writes:

The job in question could be as simple as a poorly constructed seat or as complicated as a bad overall upholstery job. Customers can also be unhappy because they have to bring a new car to you for warranty work, which can be an inconvenience for them. Their unhappiness can also be as simple as the previous shop just didn’t do the work as the customer had requested. So, from my experience, it is very important to listen — the key word: listen — to the customer’s concerns. Find out why are they unhappy and come up with a reasonable solution to help them.

Of course, not every situation is that cut and dry. Sometimes you don’t really know how bad a job is until you take it apart. If it’s worse than you expected, it could wind up costing you more than your customer – especially if you already quoted a price.

To help keep your interests protected, Weimann outlines eight tips you should follow whenever fixing someone else’s work. Among them:

It is very important that you disclose to the customer your billing procedures. Remember, they are already unhappy with the previous work before they came to you. When I had to fix someone else’s work I made it a point to never give the customer an estimate, but charged the customer for time and materials. As I said previously, don’t paint yourself into a corner.

For more of Weimann’s tips, read: “Interior Insights: Fixing Someone Else’s Work“. If you’d like to add any tips to the list, please share them in the comments section below.

Filed Under: Archive, Better Business Tagged With: Auto Trim, Auto Upholstery, Car Interior, Hotrod & Restoration Magazine

Reader Interactions

Comments

  1. Edward Munday says

    July 12, 2014 at 8:49 pm

    Retired…Make Sure You Look The Jobs Over Good Some Of These Repairs Cannot Be Done Unless You Have Complete New Materials. Thats A Whole New Ballgame, Some Materials Are Not Worth The Effort.

    • Corvus says

      October 6, 2022 at 2:31 pm

      Goddamn, i hope you are dead by now

Primary Sidebar

anal porno bangbros rus porno yaşlı porno konulu porno olgun porno porno izle sarışın porno bakire sex 69 porno

THR Sponsors

NC Sewing Machines
Miami Corporation - Right Rail Ad 3
  • Leather Craft
  • Douglass Interior Products
  • Hyde Leather
  • Albright's Supply
  • Keyston Bros
  • OEM+ Banner Ad - The Hog Ring

THR Favorites

Auto Upholstery - The Hog Ring - RPUI

Talking Shop: Restoration Parts Unlimited

Surely, every auto upholstery professional … [more] about Talking Shop: Restoration Parts Unlimited

Auto Upholstery - The Hog Ring - Sid Chavers 1932 Ford

Photo: Cadillac-Inspired ’32 Ford Bench Seat

This Cadillac-inspired 1932 Ford 3W seat was … [more] about Photo: Cadillac-Inspired ’32 Ford Bench Seat

How to Build a Display Motorcycle Seat

In April, I wrote an article titled "Why I … [more] about How to Build a Display Motorcycle Seat

The Hog Ring - 3 Ways Trim Shops Can Increase Profits

3 Ways Trim Shops Can Increase Profits

Auto upholstery shops that generate a lot of … [more] about 3 Ways Trim Shops Can Increase Profits

How to Sew Hexagon Pleats

Last month there was a lot of talk within our … [more] about How to Sew Hexagon Pleats

The Hog Ring - Meet Derek Friesen of Custom Creations

Meet Derek Friesen of Custom Creations

When 17-year-old Derek Friesen was hired to … [more] about Meet Derek Friesen of Custom Creations

Categories

Footer

Recent Articles

  • LEATHER CRAFT Releases Step-by-Step Upholstery Tutorial for 2025 GMC Sierra
  • Hydes Leather Drops New Luxury Aston Martin Leather Collection
  • Everything We Covered in September 2025
  • Sonnenland vs. Twillfast vs. Stayfast: Which Convertible Top Fabric Works Best?
  • Auto Upholstery Class! Learn How to Construct Car Seats in Just 5 Days

Recent Comments

  • Edward Munday on Hidden Mouse Nest? How to Charge for the Extra Dirty Work
  • Jack on Keyston Bros. Acquires DLT Corporation
  • Brodie Smith on Aston Martin Just Introduced a New Convertible DB12
  • THE CAPTAIN on 6 Tips for Turning Callers into Customers
  • Dmei on Star Wars Seat Covers are ‘So Wizard’

Advertise With Us!

We're always looking for companies to collaborate with. Watch this short video about the benefits of sponsorship and then email us to say hi.

Copyright © 2025 · Magazine Pro On Genesis Framework · WordPress · Log in