Giving fair price estimates is one of the most important skills that an independent auto trimmer needs in order to succeed. While over charging isn’t good for customers, under charging isn’t good for shops. In effect, estimates can either make or break an auto upholstery business. … [Read more...] about Estimating 101: What You Need to Know
What follows is a touching personal account by Marc Fisher of Auto Trim by Fisher in Lubbock, TX on how he got his start in auto upholstery, as well as a few of the lessons he learned along the way about how to compensate employees. These are the types of stories and life lessons that only true veterans of the craft could share... … [Read more...] about Paying Staff Hourly, Salary or Commission?
Customers come to me all the time inquiring about a repair to a project that some other shop worked on. Ultimately, the work that was done on these cars is just not acceptable or professional. They are unhappy with the poor installation of seat covers, wrinkles in tops or just looking for an answer on how to make their car look better after it was ruined by an unqualified … [Read more...] about Botched Jobs Give Trimmers a Bad Name
Just about every interior job that comes into my shop has been worked on before. This is no surprise since most of the cars I work on are at least 40 years old. However, what bothers me is other shops’ poor attempt to reassemble the projects. … [Read more...] about All Screwed Up: Why Hardware Matters
My name is Marc Fisher, owner of Auto Trim by Fisher a.k.a. Fisher Auto Trim, Glass and Upholstery. I’m third generation in the auto-trim business. My grandmother started it in 1948. I literally cut my teeth down at her shop. … [Read more...] about Instead of Art, Let’s Make Some Money!