Even the most skilled auto upholstery professionals sometimes make mistakes —which, if not handled correctly, can damage their shops’ reputations and end up costing them future business. But with set guidelines for how to respond to such problems, shops can turn mistakes into opportunities to showcase their superb customer service. … [Read more...] about How to Turn Mistakes into Opportunities
SEMA PRO Open Meeting and Discussion
The Professional Restylers Organization (PRO) — a SEMA council that includes auto upholsterers — will host its annual Long Range Planning Meeting and Industry Discussion in Motor City this month, and the event is open to members and non-members alike. … [Read more...] about SEMA PRO Open Meeting and Discussion
Find Out What’s New at Electron Top
Electron Top’s latest issue of "Keep in Touch!" is a must read — featuring helpful information on new products, notes about old ones, and even a heartfelt Father’s Day dedication. … [Read more...] about Find Out What’s New at Electron Top
Johnson Controls Refreshes the Rear Seat
Johnson Controls, one of the world’s largest suppliers of vehicle interiors, recently unveiled a luxury rear seat it says combines the expressed needs of customers and automakers in one — but we just think it’s cool. … [Read more...] about Johnson Controls Refreshes the Rear Seat
Lines Blur When Affordable Cars Go Luxury
While speaking at the 2015 WardsAuto Interiors Conference last month in Dearborn, Michigan, Adam Bernard of General Motors addressed the auto industry's changing perception of luxury interiors. His comments provided insight on a trend that auto upholsterers have long noticed: Affordable cars are increasingly being manufactured with higher-quality materials – especially on … [Read more...] about Lines Blur When Affordable Cars Go Luxury
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