If your auto upholstery shop accepts credit card payments, listen up. Starting Oct. 1, businesses that haven’t yet switched from old credit card terminals that process vulnerable magnetic strip cards to new credit card terminals that process more secure chip cards will be held liable for all fraudulent charges. … [Read more...] about Attention Shops that Accept Credit Cards…
Better Business
8 Ways to Deal With Bad Online Reviews
No auto upholsterer is above making the occasional mistake. After all, we are human. In most cases, we prefer to handle these incidents privately — reaching an understanding with affected customers that leaves them satisfied and prevents harm to our reputations. But in today's digital age, where disgruntled customers are turning to websites like Yelp, Angie's … [Read more...] about 8 Ways to Deal With Bad Online Reviews
Is Your Auto Upholstery Shop Insured?
If your auto upholstery business lacks adequate insurance coverage, you’re literally one fire or natural disaster away from total financial ruin. However, things don’t have to be that way. By researching insurance plans, securing adequate coverage and making sure your policy never lapses, you can protect your livelihood and customers’ cars at the same time. If you’re not … [Read more...] about Is Your Auto Upholstery Shop Insured?
Cashing in on Leather Seat Covers
A lot of auto upholstery shops sell and install leather seat covers manufactured by reputable companies like Alea Leather Specialist, Inc. However, most only cater to individual customers. To really cash in on the market, shops need to forge strong relationships with car dealerships. … [Read more...] about Cashing in on Leather Seat Covers
How to Turn Mistakes into Opportunities
Even the most skilled auto upholstery professionals sometimes make mistakes —which, if not handled correctly, can damage their shops’ reputations and end up costing them future business. But with set guidelines for how to respond to such problems, shops can turn mistakes into opportunities to showcase their superb customer service. … [Read more...] about How to Turn Mistakes into Opportunities
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