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Better Business

Is Bad Service Costing You Business?

February 4, 2013 By Nadeem Muaddi

Auto upholstery shops that only compete on the quality of their work and prices of their service may be inadvertently costing themselves business. A recent article published in Restyling Magazine suggests that most patrons who choose to take their vehicles elsewhere do so because of poor customer service. … [Read more...] about Is Bad Service Costing You Business?

How Social Media Connects Trim Shops

January 17, 2013 By Nadeem Muaddi

Interested in how social media can help grow your auto upholstery shop? Checkout Restyling Magazine’s recent interview with Lisa and Mike Berggren of Dark Dog Customs. … [Read more...] about How Social Media Connects Trim Shops

Make Your Shop Appealing to Women

January 11, 2013 By Nadeem Muaddi

Restyling Magazine recently published an interesting article on how restyling shops can make their products and services more appealing to female customers. The article doesn't specifically pertain to auto upholstery, but the lessons it contains can be easily applied to what we do. … [Read more...] about Make Your Shop Appealing to Women

Read The Hog Ring in DLT News

January 4, 2013 By Nadeem Muaddi

DLT Upholstery Supply

Read our article "10 Tips to Facebook Market Your Shop" (part one) in this month's issue of DLT News. … [Read more...] about Read The Hog Ring in DLT News

Why You Must Resolve Complaints

December 29, 2012 By Nadeem Muaddi

Recently, issues of customer service have been a hot topic in our Auto Upholstery Forum – with trimmers and suppliers sharing their thoughts on what constitutes good or bad service. Given the popularity of this subject, we thought it would be helpful to share an interesting article recently published by Performance Loyalty Group – a consultancy  that helps businesses gain … [Read more...] about Why You Must Resolve Complaints

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